ACS GADGETS's Policies

Return Policy

At ACS Gadgets, your satisfaction is our priority. If you are not fully satisfied with your purchase, we’re here to help.

  1. Eligibility for Returns

    • Products can be returned within 7 days of delivery.

    • Items must be unused, in their original packaging, and in the same condition as received.

    • Proof of purchase (invoice/receipt) is required.

  2. Non-Returnable Items

    • Products damaged due to misuse or mishandling.

    • Items without original packaging/accessories.

    • Perishable or consumable items (e.g., screen cleaners, batteries, etc.).

  3. Refunds & Replacements

    • Once your return is received and inspected, we will notify you of the approval or rejection.

    • Approved returns will be processed as a refund or replacement within 7–14 working days.

    • Refunds will be issued to your original payment method.

  4. Return Shipping

    • Customers are responsible for return shipping costs unless the product is defective or incorrect.

Terms of Service

Welcome to ACS Gadgets. By accessing or purchasing from our store, you agree to the following terms:

  1. Use of Service

    • You agree to use our website and services for lawful purposes only.

    • You may not attempt to interfere with, disrupt, or misuse our platform.

  2. Product Information

    • We strive to provide accurate product descriptions and images, but slight variations may occur.

    • Prices and availability are subject to change without prior notice.

  3. Orders & Payments

    • Orders are confirmed only after successful payment.

    • We reserve the right to cancel any order in case of stock unavailability, pricing errors, or suspected fraud.

  4. Limitation of Liability

    • ACS Gadgets is not liable for indirect, incidental, or consequential damages arising from product use.

    • Warranties, if applicable, are provided by the respective manufacturers.

  5. Governing Law

    • These terms are governed by the laws of Bangladesh (or your operating country).

Privacy Policy

At ACS Gadgets, we respect your privacy and are committed to protecting your personal information.

  1. Information We Collect

    • Personal details (name, email, phone, address) during account creation or order placement.

    • Payment information for secure transactions.

    • Website usage data (cookies, analytics) to improve services.

  2. How We Use Your Information

    • To process and deliver your orders.

    • To communicate order updates, promotions, or support responses.

    • To improve our website, services, and customer experience.

  3. Information Sharing

    • We do not sell, trade, or rent your personal data.

    • Data may be shared with trusted third-party service providers (e.g., delivery partners, payment gateways) only as necessary.

  4. Data Security

    • We use encryption and secure payment gateways to protect sensitive data.

    • However, no method of online transmission is 100% secure; we cannot guarantee absolute security.

  5. Your Rights

    • You may request access, correction, or deletion of your personal data by contacting us.

    • You may opt out of promotional emails anytime.